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Available Online

This course is for leaders who support executive level leaders across industries.

  • 1 hour 30 minutes
  • 350 US dollars
  • Zoom Meeting Room

Service Description

Course Description: In today's dynamic business environment, change is constant and often accompanied by various challenges. As an executive's support personnel, your role is critical in facilitating successful organizational transitions. The "Supportive Leadership" course is specifically designed to equip you with the essential skills and strategies necessary to address change management problems efficiently and effectively. For more individual attention, there is a second-module that can be scheduled and repeated. This comprehensive synchronous online course, delivered in multiple 90-minute blocks, empowers you with the knowledge and tools to support executives in overcoming resistance, anxiety, skill gaps, and combative behaviors among employees during periods of change. Through interactive discussions, case studies, and practical exercises, you will gain actionable insights and develop the competencies required to create a positive and supportive environment within your organization. Key Course Highlights: 1. Understanding Change Management: Explore the fundamental concepts of change management, including its importance, common challenges, and potential impacts on individuals and teams. Gain insights into the psychology of change and the role of support personnel in fostering a smooth transition. 2. Effective Communication Techniques: Master the art of clear and persuasive communication to convey change-related messages effectively. Learn to anticipate and address employee concerns, manage difficult conversations, and encourage open dialogue to minimize resistance and anxiety. 3. Building Employee Engagement: Discover strategies to engage employees and enhance their commitment to change initiatives. Explore techniques for fostering a supportive culture, empowering employees, and motivating them to embrace new procedures and acquire necessary skills. 4. Developing Coaching and Mentoring Skills: Acquire essential coaching and mentoring skills to assist employees in developing their capabilities during times of change. Learn how to identify skill gaps, provide constructive feedback, and facilitate continuous learning and growth. 5. Measuring and Assessing Staff: Our supportive leadership class will teach you how to collect quantitative and qualitative data for evaluating your systems and employee performance. You'll learn how to develop an understanding of your team's needs and provide them with the support they need to thrive.

Upcoming Sessions

Cancellation Policy

To cancel or reschedule, please contact us at least 72 hours prior to your scheduled appointment. Appointments cancelled with less than 72 hours notice will be charged the full rate of the session. No shows will be billed at the full session rate. Refunds will not be given within 72 hours of the start of the session.

Contact Details

(980) 272-7284‬

401 Hawthorne Ln ste 110 171, Charlotte, NC, USA

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